It’s impossible to not take a look back over the last 12 months and take stock this time of year. It’s a time for remembering where you came from, appreciating where you are, and anticipating where you can go from here. As the Frazer team looks back over the last year, we are yet again amazed at our growth this year. In just the month of December, we have added 186 new dealers to the Frazer family, and we couldn’t be more proud. It is ever present in our minds that we would never have made it this far without our dealers. Sure, it’s true that we have the best sales reps out there. It’s also true that we’re all part of the used car business, and anyone can tell you that in our world, nothing means more than a recommendation from your friend down the road. That being the case, we wanted to take a moment to thank you for your incredible support throughout the years. You have worked together with us to make Frazer one of the industry leaders, and we’ll do our best to make your business thrive right along with ours. We wish you the very best in the coming year, and know that we’ll be with you every step of the way!

We know that the customer’s bill of sale isn’t the only piece of paper that can make a difference to your business. After they walk out the door, you want to keep in contact with your customers. A letter thanking them for picking you can leave them with the kind of warm fuzzies that bring them back again and again. In the Frazer system, you have the ability to create your very own letter templates, that you can print for any customer (or group of customers) in your system. Of course there are some other letters that aren’t so fun, but customized late letters and 10 day/Notice of intent to sell letters are a key part of being able to run your business as easily as possible. If you already have Frazer, you can access this by clicking on “Customers” at the top of the screen and then selecting “2-Letters and Labels”. If you’re interested in more information, you can press your F1 key for the help manual or contact us at (888)963-5369. If you don’t have Frazer… well then, you should request a demo today and get started! Visit us at www.Frazer.biz for the secret of successful dealers!

Some buy here pay here dealers will ask: why should I pull a credit report? When you sell an in-house financed deal, you are adding that piece to your existing portfolio as a whole. You are the one taking the risk. So ask yourself- would you jump out of a plane with a parachute you hadn’t checked out? When Kenneth Shilson, CPA and President of Subprime Analytics, spoke at the 2007 NIADA Convention, he stressed the importance of pulling credit reports because they help you anticipate bankruptcies and identify key credit history changes. He also pointed out that both credit scores and the number of items in collections have a direct correlation to your loss rate. The Frazer system partners with Credco to help you pull that valuable information, and save it for quick reference. If you are interested in pulling credit reports, contact us today for more information on setup. After all, you only get a smooth landing with a good parachute!

No one likes to move, but after the sweat and dirt and grime this weekend we find ourselves happily settled into our new building. You can check out a local paper’s story about our move here:
Watertown Times article
We had a few glitches with phone lines Monday morning (again- thanks everyone for your patience!), but by the afternoon things were back up and running as smoothly as ever. We’re thrilled to be in our own space, and with room to grow! Looking around, we can’t help but stop to think that none of this would be possible without our loyal dealers. We’ve hit the 6,000 active customers mark this year. We don’t often get the chance to thank you all, but know that your support has brought us this far, and as you continue to support us, we’ll be there to support you. Thank you!
Learn the secret of dealer success at www.Frazer.biz!

Here’s the simple truth- no one likes data entry! You’d always rather spend less time typing at a computer than on the lot selling cars, right? You can get your vehicle entry done faster with our VIN decoder. Since 1981, there has been a standardized 17 character VIN in use. This VIN contains basic information about the vehicle to which it is assigned. When you enter a valid vehicle VIN in Frazer, our VIN decoder populates a majority of the basic vehicle information, including: year, make, model, style, body type, transmission, engine, cylinders, drivetrain, fuel type, and vehicle type. It also populates all of the vehicle features that were available to the vehicle at the time it was manufactured, which you can print on a window information sheet. Think of that- enter the VIN and pricing, and you’re already printing the window sheet! It’s just another feature of Frazer that makes your job easier. Learn the secret of dealer success at www.Frazer.biz!

Frazer is now on Facbook! Check out our new page at http://www.facebook.com/pages/Frazer-Computing-Inc/140149789332074
and be sure to click the “like” button. Thanks for your support!

So you finalized a sale and your customer has pen in hand, ready to sign the paperwork. The last thing you need is a battle feeding bulky forms through your printer while they wait! We now have Frazer Retail Installment Contracts available for Ohio. Print straight to your laser or inkjet printer, and stop spending money buying cumbersome pre-printed forms. Just click the print button and our system generates the form AND fills in your data! Not in Ohio? Contact us today to find out if we have contracts available for YOUR state. Learn the secret of successful dealers at www.frazer.biz!

We just passed 6000 active dealers. Thanks to all of you Frazer dealers!

When a customer shops for a vehicle, they want to be sure they’re making a wise purchase. They want to feel confident about their choice. As the seller you want the same thing, because the confident customer leaving today is far more likely to return. That’s why we offer you the chance to pull vehicle history reports using CARFAX. They receive information from more than 34,000 data sources including every US and Canadian provincial motor vehicle agency plus many auto auctions, fire and police departments, collision repair facilities, fleet management and rental agencies, and more. You can pull these reports so your customers can view the information on your website or in your dealership. Call us today for more information at 888-963-5369, because they’re more likely to come back if you can… “Show ‘Em The CARFAX”!